Training Topics

Bring Sherry into your organization to develop and deliver a custom seminar:Time, Organization, Productivity, and Performance
Practical, innovative strategies for increasing focus, creating structure, and getting things done.
Subtopics covered include planning, prioritizing, multitasking, communication, delegation, and procrastination

Difficult People Strategies
Through this program, participants will get to know their own tendencies and assess the motivations of others, and then proceed with tact and emotional control

Microsoft Excel (All other Office programs also offered)
All levels from absolute beginner through advanced. Custom programs and shadowing/on-the-spot coaching available

Grammar, Proofreading, Business Writing, Technical Writing
Fun, interactive training you can immediately put to use to improve speed, accuracy, clarity, and customer service. Any one or combination of the above topics is available

Emotional Control and Self-Discipline
Stay Calm and Focused. Avoid triggering others. Learn the skill of self-discipline in all areas of life and work. A stress-management component is also available

Time Productivity

· Goals
· Prioritizing
· Organizing
· Speed Reading
· Memory/Focus
· Interruptions
· Project Management

Management

· Delegation
· Criticism & Discipline
· Team Building
· Coaching Skills
· Motivation and Morale
· Meetings
· Hiring, Evaluating, Firing

Communication

· Difficult People
· Assertiveness
· Professionalism
· Intercultural
· Negotiation
· Nonverbal
· Listening

Conflict

· Managing Emotions
· Emotional Intelligence
· Confrontation and Conflict
· Diffusing
· Personalities

Technology

· Microsoft Office
· Mind Mapping
· Critical and Creative Thinking
· Problem Solving

Grammar Writing

· Grammar
· Business and Technical Writing
· Proofreading
· Plain Language

Change

· Organizational Change
· Behavior Change
· Cultural Norming
· Stress, Balance, Wellness

Image Presentation

· Training, Speaking, and Presentations
· Positive Impression, Interviewing
· Diversity

Customer Service

· Rapport
· Expectations
· Telephone
· Angry Customers

Marketing

· Writing Hypnotic Copy
· Social Media
· Design Principles