Topics
Sherry and her team of training powerhouse experts specialize in on site and remote training via any platform: Zoom, Gotomeeting, Microsoft Teams, WebEx, Adobe Connect…
Diversity, Equity, Inclusion, and Belonging
Provoking, relevant, timely interactions on unconscious bias, generations, cultural intelligence, bullying, and more with technical topics like ADA, Retaliation, and EEO as well.
Time, Organization, Productivity, and Performance
Practical, innovative strategies for increasing focus, creating structure, and getting things done.
Subtopics covered include planning, prioritizing, multitasking, communication, delegation, and procrastination
Difficult People Strategies
Through this program, participants will get to know their own tendencies and assess the motivations of others, and then proceed with tact and emotional control
Microsoft Excel (All other Office programs also offered)
All levels from absolute beginner through advanced. Custom programs and shadowing/on-the-spot coaching available
Grammar, Proofreading, Business Writing, Technical Writing
Fun, interactive training you can immediately put to use to improve speed, accuracy, clarity, and customer service. Any one or combination of the above topics is available
Emotional Control and Self-Discipline
Stay Calm and Focused. Avoid triggering others. Learn the skill of self-discipline in all areas of life and work. A stress-management component is also available
Time Productivity
· Goals
· Prioritizing
· Organizing
· Speed Reading
· Memory/Focus
· Interruptions
· Project Management
Management
· Delegation
· Criticism & Discipline
· Team Building
· Coaching Skills
· Motivation and Morale
· Meetings
· Hiring, Evaluating, Firing
Communication
· Difficult People
· Assertiveness
· Professionalism
· Intercultural
· Negotiation
· Nonverbal
· Listening
Conflict
· Managing Emotions
· Emotional Intelligence
· Confrontation and Conflict
· Diffusing
· Personalities
Technology
· Microsoft Office
· Mind Mapping
· Critical and Creative Thinking
· Problem Solving
Grammar Writing
· Grammar
· Business and Technical Writing
· Proofreading
· Plain Language
Change
· Organizational Change
· Behavior Change
· Cultural Norming
· Stress, Balance, Wellness
Image Presentation
· Training, Speaking, and Presentations
· Positive Impression, Interviewing
· Diversity
Customer Service
· Rapport
· Expectations
· Telephone
· Angry Customers
Marketing
· Writing Hypnotic Copy
· Social Media
· Design Principles
